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COVID-19 practice procedures update (13/09/2021)

We would like to inform all of our patients and visitors to the practice that due to health care settings remaining a high-risk environment for the spread of COVID-19 and its variants, Public Health England has informed all dental practices we must continue the precautionary measures we have been adhering to so far.

Our patients and staff’s health and safety are of upmost importance to us and we are carefully ensuring we keep everyone as safe as possible during these unprecedented times.

Face coverings – Face coverings are still mandatory in health-care settings, we would kindly like to ask you to continue the use of face coverings around our practice to protect one another as much as possible, unless you are exempt.

Social distancing - We have disregarded our floor stickers and outside waiting however; we would like to encourage you to be vigilant and understanding of those around you, as you have been up to now. Mindful social distancing is still in place in our waiting rooms and around the practice.

Online check in and COVID19 screening – we would like to encourage you to complete these remotely as much as possible to help us make your experience as easy and efficient as can be. When arriving at the practice please use our hand sanitiser and self-check in ipad. If you would prefer to continue to wait outside for your appointment, we ask you to please inform us of your arrival via telephone. Reception will no longer be checking in from outside the practice. 

Hand gel – we would like to ask all patients and visitors to the practice to continue to disinfect their hands an arrival and departure of the practice to help prevent the spread of any virus’.


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Contact Details

Darren Bywater Specialist Referral Centre,
2 Main Avenue,
East Midlands
DE22 2EF

Main line: 01332 550933

Complaints Policy

For any non-NHS dental complaints - please read our Complaints Policy (pdf document - opens in a new window), for more information you can visit the website

General information concerning dentistry regulation can be found on the General Dental Councils website here

Freedom of Information and Publication Scheme

Freedom of Information and Publication Scheme (PDF Document - Opens in a new window)

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